Front End Associate/Cashier-Retail-Part Time (81547)

SPECS FAMILY PARTNERS LTD • Houston, TX

7d • Onsite

About The Position

The individuals who perform this job provide extraordinary shopping experiences to our guests and exceptional service at the time of checkout. This role involves operating a cash register, assisting guests, maintaining a clean work area, and stocking shelves. The job requires adherence to company mission statements and values, maintaining a professional appearance, and providing excellent customer service. Responsibilities include handling transactions, suggestive selling, resolving guest complaints, and performing inventory tasks. The position also requires physical stamina for standing, walking, lifting, and carrying merchandise, as well as adherence to safety regulations.

Requirements

• State law says you must be over the age of 21 to work at Spec's.
• Ability to read, comprehend, and write simple instructions or memos.
• Ability to communicate with and understand coworkers and guests.
• Ability to add, subtract, multiply, and divide in both whole numbers and in fractions and decimals.
• Ability to calculate discounts and percentages.
• Must be responsible, reliable, and committed to providing extraordinary service.
• Patience, friendliness, and an outgoing personality are needed for success.
• Must be a self-starter with a strong work ethic who completes job assignments in a timely fashion and then looks for the next task.
• Must be available to work any shift on Friday or Saturday and must be available 80% or more of all shifts each week.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Must maintain a valid TABC Beverage Sellers Permit and in some cases, a valid Food Handlers Permit.
• Previous experience in retail or customer service preferred.
• Familiarity with cash handling procedures.
• Knowledge of basic math for cash transactions.
• Strong communication skills, including phone etiquette.

Nice To Haves

• Bilingual skills are a plus.
• Cashiering experience is preferred, but willing to train.
• High school diploma or a general education degree (GED) is preferred, but experience can substitute.

Responsibilities

• Know and actively demonstrate, daily, our Company Mission Statement and Core Values.
• Maintain uniform standard, as detailed in the Employee Manual, for all worked hours.
• Greet guests with a smiling face and helpful demeanor, use our Guest Services script based on the division in which they serve.
• Operate cash register or electronic scanner and look up products as needed to access UPC codes or prices.
• Ensure proper pricing by scanning the correct barcode.
• Properly use and maintain computers, registers, and scanner equipment.
• Suggestively sell items to guests at the register and offer add-on items, including the charity of the month.
• Monitor merchandise brought to the register by stockers so that the accurate amounts are charged to the guest.
• Redeem coupons and weigh produce items when required.
• Kindly ask the guest to read and answer the pin pad question before starting the transaction. Never answer the pin pad questions for the guest.
• If necessary, check acceptable identification, use 36 sign-in, to ensure you make the legal sale. Use best practices and always be professional when checking IDs.
• Receive cash, checks, debit cards, credit cards, or gift cards.
• Issue receipts and any change due.
• Accurately count change back to the guest.
• Bag or box merchandise.
• Assist with carry-outs when needed and feasible.
• Compute and record totals of all transactions on daily record sheet.
• Call the code for a cash drop as soon as the limit has been reached in order to maintain proper till balance.
• Keep work area clean and neat and do not overstock counter with merchandise.
• Count down drawer at end of shift and prepare final drop.
• Answer questions and provide information to guests.
• May resolve guest complaints with courtesy and respect.
• Avoid conversations with coworkers when guests are present.
• Avoid use of personal cell phone while on the sales floor.
• Stock shelves and check price tags as needed.
• Monitor checkout station, making sure all needed tools such as register paper and paper bags are in stock.
• Prepare assigned areas for inventory and assist in the inventory process if needed.
• Carry out directives of management efficiently.
• Fulfill responsibilities with care and attention to detail.
• Practice teamwork and cooperation with others.
• Possess time management skills and be able to prioritize tasks.
• Ability to manage stress in a fast-paced environment.
• Stand for most of shift, bend and walk occasionally. Use arms, hands, and fingers to feel, handle, reach, and lift. Lift and/or move up to 25 pounds regularly and up to 50 pounds or more occasionally using proper lifting techniques and tools. Push and/or pull 50-100 pounds or more occasionally. Communicate with and understand team members and guests. See product and payment methods.
• Work in accordance with all safety regulations of Specs Family Partners and OSHA.
• Other projects and tasks assigned by management.
• Attendance and timeliness are required.

Benefits

• The TABC course takes 2-3 hours to complete, and we will pay you for your time spent in the course up to 3 hours.
• Spec's will provide a link to the course and login information after the hiring process is complete.
• We will deduct the cost of the course from your paycheck.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED