PT, Year-Round)

Horizon Outdoor Hospitality•Cloverdale, OR

14h•Onsite

About The Position

Two Capes Lookout is looking for a friendly, dependable, and service-minded Front Desk / Guest Services Associate to join our team. This is a great opportunity for someone who enjoys working with people, creating a welcoming guest experience, and being part of a small hospitality team. We’re open to full-time or part-time applicants and can offer some flexibility with scheduling for the right person.

Requirements

Friendly, personable, and genuinely enjoys helping people
Reliable, responsible, and able to work independently
Comfortable interacting with guests in a professional and welcoming manner
Experienced in hospitality, lodging, customer service, or a similar service-oriented environment
Comfortable with general computer skills, including email, web-based systems, and basic office tasks
A good communicator with strong attention to detail
Able to stay organized and calm when things get busy
Flexible and willing to pitch in wherever needed

Nice To Haves

Hospitality or front desk experience is preferred, but we're also interested in candidates with strong customer service experience and the right attitude.

Responsibilities

Welcome guests and provide a warm, professional first impression
Assist with check-ins, check-outs, reservations, and guest questions
Communicate with guests by phone, email, and in person
Help resolve guest requests and concerns with a positive, solutions-oriented approach
Provide information about the property and surrounding area
Complete general front desk and administrative tasks
Use computers and basic hospitality/property management software
Communicate effectively with other members of the team to ensure a smooth guest experience
Help maintain a clean, organized, and welcoming front desk area