Front Desk

NUIQ WELLNESS LOUNGE•Cleveland, OH
•$40,000 - $55,000•Onsite

About The Position

NUIQ Wellness Lounge in Cleveland, OH is looking for a friendly and motivated Front Desk Associate to be the welcoming face of our wellness community. This is a fantastic opportunity to join a dynamic team dedicated to helping clients look and feel their best. If you thrive in a fast-paced, people-first environment, we'd love to meet you!

Requirements

  • Prior front desk medical spa experience
  • Excellent communication and interpersonal skills
  • Comfortable with scheduling software and point-of-sale systems including Zenoti
  • Strong organizational skills with keen attention to detail
  • Positive, energetic attitude with a passion for health and wellness
  • Ability to multitask in a fast-paced environment
  • Flexible availability including evenings and weekends

Responsibilities

  • Greet and check in clients with a warm, professional demeanor
  • Schedule appointments and manage booking software efficiently
  • Answer phone calls, emails, and inquiries about services and memberships
  • Process payments, retail sales, and membership transactions at the point of sale
  • Maintain a clean, organized, and inviting front desk and lobby area
  • Educate clients on available wellness services, promotions, and packages
  • Coordinate with wellness staff to ensure smooth daily operations
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