Front Desk

NJ PEDIATRIC NEUROSCIENCE INSTITUTE•Morristown, NJ
•$18 - $23•Onsite

About The Position

Join NJ Pediatric Neuroscience Institute as a Front Desk professional in Hackensack, NJ. Be the welcoming face of our organization, providing exceptional service to our patients and their families.

Requirements

  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in a front desk or customer service role preferred.
  • Strong communication and interpersonal skills.
  • Proficient in using office equipment and scheduling software.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Compassionate demeanor with a focus on patient care.
  • Team player who is adaptable and willing to learn.

Nice To Haves

  • Knowledge of medical terminology is a plus.

Responsibilities

  • Greet patients and visitors with warmth and professionalism.
  • Manage appointment scheduling and patient check-ins efficiently.
  • Answer phone calls and respond to inquiries in a timely manner.
  • Maintain accurate patient records and ensure confidentiality.
  • Assist with billing and insurance verification processes.
  • Collaborate with medical staff to ensure smooth patient flow.
  • Handle administrative tasks such as filing and data entry.
  • Provide support to patients and families, ensuring a positive experience.

Benefits

  • Employee discounts
  • Paid time off
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