Front Desk Opportunity! $1000 Hiring Bonus - Omaha Marriott

Remington Hospitality•Omaha, NE

16h•Onsite

About The Position

The Front Desk position at the Omaha Marriott involves greeting and assisting guests cordially and professionally, managing check-ins and check-outs, and handling reservations. This role requires accurate posting of charges, managing guest credit card information, and having a comprehensive understanding of hotel rates and discounts. The position also involves taking same-day reservations efficiently and following cancellation and relocation procedures. A $1000 hiring bonus is offered.

Requirements

Be guest focused, and a problem solver.
Someone who enjoys working as and being part of a team that provides great experiences for our guests!

Nice To Haves

May be required to work varying schedules to include nights, weekends, and holidays - Evening Hours will be required.

Responsibilities

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage credit card information from guests for payment of hotel charges.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations.
Know and follow cancellation procedures and relocation procedures when necessary.