Revive Front Desk

Project 2231•Clarksville, TN
•$0 - $12•Onsite

About The Position

Create a welcoming, organized, premium experience for every Revive guest while keeping appointments, treatment rooms, recovery equipment, supplies, and providers running smoothly.

Requirements

  • Strong hospitality and customer-service instincts
  • Organized, dependable, and comfortable managing multiple appointments
  • Clear, professional communication
  • Comfortable learning Mindbody and Revive equipment procedures
  • Able to maintain high cleanliness and presentation standards
  • Available for a consistent schedule, including some evenings or weekends
  • CPR/AED certification by the required start deadline

Nice To Haves

  • Experience in fitness, wellness, hospitality, spa, or medical reception preferred

Responsibilities

  • Welcome and check in Revive members and guests
  • Schedule, confirm, modify, and check out appointments in Mindbody
  • Explain walk-in, reserved, and staffed Revive services accurately
  • Track included Signature sessions and other eligible redemptions
  • Prepare, inspect, clean, and reset treatment and recovery rooms
  • Maintain towels, goggles, linens, intake forms, cleaning supplies, and room inventory
  • Support safe first-use orientations for approved recovery equipment
  • Coordinate daily schedules and room turnover with massage and stretch providers
  • Monitor equipment readiness and immediately report malfunctions
  • Mark unsafe equipment out of service until cleared
  • Answer phones and respond warmly to basic service questions
  • Process approved POS transactions
  • Protect member privacy and maintain professional boundaries
  • Escalate medical, safety, billing, or service concerns to the appropriate leader
  • Complete opening, closing, sanitation, and supply checklists
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