Front Desk

Humanitary Medical Center Inc • Winter Haven, FL

18h • Onsite

About The Position

Humanitary Medical Center is a state-of-the-art healthcare facility dedicated to providing high-quality, compassionate, and patient-centered care. With a focus on innovation, clinical excellence, and community wellness, our team of healthcare professionals delivers comprehensive services across multiple medical specialties. At HMC, we prioritize patient safety, comfort, and dignity. Our multidisciplinary care teams work collaboratively to ensure a seamless and personalized healthcare experience.

Requirements

• Strong communication and interpersonal skills
• Strong computer skills (EHR/EMR systems, scheduling software)
• Attention to detail and organization
• Multitasking and time management

Nice To Haves

• Knowledge of medical terminology

Responsibilities

• Greet patients and visitors in a professional, friendly manner
• Check patients in and out for appointments
• Verify personal and insurance information
• Answer phone calls and respond to inquiries
• Schedule, reschedule, and cancel appointments
• Send reminder (Calls, texts, or collaborations)
• Manage walk-ins and urgent appointments
• Maintain and update patient records
• Handle data entry with accuracy
• Scan and file documents
• Process forms such as consent forms or referrals
• Verify insurance eligibility and coverage
• Collect co-pays, deductibles, or outstanding balances
• Communicate with insurance companies when needed
• Relay messages between patients and clinical staff
• Coordinate referrals with referral department, lab orders, or follow-ups
• Work closely with MA, physicians, and teams
• Keep the front desk area organized and clean
• Ensure patient flow is efficient and timely

Benefits

• Paid time off (PTO)
• Paid Holidays
• 401K
• Voluntary Life Insurance
• Employee Assistance Program (EAP)
• Employee discounts
• Medical Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees