Front Desk
Nephrology Associates P A•Lewes, DE
•Onsite
About The Position
This role is a full time Medical Office Front Desk position with Medical Assistant experience for our Newark office. The position requires possess excellent customer service skills, the ability to multi-task, and offer a high level of attention to detail. Certified Medical Assistant is preferred, but familiarity with medical terminology and EMR is necessary for success.
Requirements
- High School Diploma required
- Two years of Medical Assistant experience required
- Familiarity with medical terminology and EMR is necessary for success
- Work consistent with HIPPA and OSHA regulation.
- General knowledge of nursing and health care terminology.
- Excellent patient care skills.
- Effectively communicate with patients, as well as healthcare professionals.
Nice To Haves
- Certified Medical Assistant is preferred
- CPR Certification preferred
Responsibilities
- Greet patients when they arrive with a friendly demeanor
- Schedule, cancel and reschedule patient appointments
- Print out electronic orders for patients
- Submit prior authorization requests
- Scan and upload documents to the patient's electronic medical record
- Ability to competently handle patient calls coming through on a multi-line phone system
- Optimize patient satisfaction through excellent customer service skills
- Utilize a multi-line phone system, fax machine, printer, copier and scanner
- Maintain confidentiality of all patient records
Benefits
- health insurance
- dental insurance
- vision insurance
- HSA
- life insurance
- disability insurance
- PTO
- 401(k) with matching
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
