Onsite Front Desk - part-time (PAZ61526)
About The Position
Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members. RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family. Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.
Requirements
- High school diploma or equivalent
- 1 to 3++ years of experience in concierge services, property management, or hospitality
- Prior supervisory or management experience required
- Strong knowledge of residential building operations and HOA environments preferred
- Excellent communication and interpersonal skills
- Ability to handle sensitive resident issues with professionalism and discretion
- Strong organizational and problem-solving abilities
- Proficiency with property management systems and Microsoft Office
Nice To Haves
- Flexible schedule preferred
Responsibilities
- Provide exceptional customer service to residents, guests, and vendors
- Serve as the primary point of contact for resident inquiries, concerns, and service requests
- Handle and resolve escalated issues in a professional and timely manner
- Enforce HOA rules, policies, and building procedures with consistency and discretion
- Coordinate visitor access, package handling, deliveries, and move-in/move-out processes
- Maintain accurate logs for visitors, incidents, packages, and resident communications
- Collaborate with property management, maintenance, and security teams
- Monitor lobby and common areas for cleanliness, safety, and compliance
- Assist with amenity reservations and community communications
- Coordinate with vendors and service providers as needed
- Ensure front desk operations align with HOA standards and security protocols
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
