Front Desk
HealthCARE Express•Longview, TX
•Onsite
About The Position
At HealthCARE Express, the patient experience starts before they ever see a Provider. Our Director of First Impressions (D.O.F.I.) team is often the first and last interaction a patient has with us, and we're looking for someone friendly, dependable, and ready to keep things moving in a busy clinic. If you enjoy working with people, can handle multiple things at once, and know how to stay calm when the front desk gets busy, we'd love to meet you.
Requirements
- Organized
- Dependable
- Comfortable in a fast-paced environment
- Strong customer service skills
- Strong communication skills
- Basic computer skills
- Ability to handle confidential information appropriately
- Positive attitude
- Willingness to learn
- Ability to work well as part of a team
Nice To Haves
- Medical office experience
Responsibilities
- Greet and check in patients
- Verify insurance and demographic information
- Answer phones
- Collect payments
- Scan and maintain documentation
- Help patients with questions or concerns
- Communicate closely with Providers and other clinic team members
- Protect patient confidentiality
- Keep the front office organized
- Step in wherever needed to help the clinic run efficiently
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- Accident coverage
- Critical illness coverage
- Benefit Time Off (BTO)
- Bereavement leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
