P/T Front Desk

Campbell Property Management•Coral Gables, FL

8d•Onsite

About The Position

We are seeking a professional, friendly, and dependable Front Desk to serve as the first point of contact for residents, guests, vendors, and visitors at a condominium community. This position provides excellent customer service while maintaining a secure, welcoming, and organized front desk environment.

Requirements

Professional, friendly, and dependable demeanor.
Ability to serve as the first point of contact.
Excellent customer service skills.
Ability to maintain a secure, welcoming, and organized front desk environment.
Ability to monitor and control access to the building.
Ability to verify and register guests, contractors, deliveries, and service providers.
Ability to maintain logs and records.
Ability to monitor security cameras and report suspicious activity.
Ability to communicate effectively with residents and staff.
Ability to respond to resident requests and concerns.
Ability to maintain a clean and professional appearance.
Proficiency in administrative duties such as filing, data entry, and correspondence.
Ability to handle emergency situations.
Ability to maintain confidentiality.
Must live within 30 minutes of the Miami area.

Responsibilities

Greet and assist residents, guests, vendors, and visitors in a courteous and professional manner.
Answer and direct incoming telephone calls and respond to general inquiries.
Monitor and control access to the building in accordance with community procedures.
Verify and register guests, contractors, deliveries, and service providers.
Maintain visitor and delivery logs and other required front desk records.
Receive and distribute packages, mail, and deliveries as required.
Issue and manage visitor parking passes and access credentials.
Monitor security cameras and report unusual or suspicious activity to management or security.
Communicate with residents regarding building amenities, policies, procedures, and community information.
Coordinate with maintenance, management, housekeeping, and security staff as needed.
Respond to resident requests and concerns and direct them to the appropriate department or manager.
Maintain a clean, neat, and professional front desk and lobby area.
Assist with administrative duties, including filing, data entry, notices, forms, and basic correspondence.
Handle emergency situations according to established condominium procedures.
Maintain confidentiality of resident and community information.
Perform other duties as assigned by the Property Manager or Association Management.