Front desk - Sebring and Wauchula

Florida Dermatology And Skin Cancer Centers•Sebring, FL

1d•Onsite

About The Position

We are seeking a FRONT DESK to become a part of our Dermatology team in our Wauchula and Sebring locations! You will perform routine administrative assignments to keep the medical facility running smoothly. PATIENT CARE is OUR PRIORITY and YOU ARE THE FIRST FACE OF THE PRACTICE!

Requirements

Patient care is a priority.
Must be the first face of the practice.
Ability to keep patient appointments on schedule.
Ability to notify providers of patient arrivals and service delays.
Ability to maintain faxes.
Ability to determine financial status of patients and their insurance eligibility.
Ability to collect co-pays before patients see a Provider.
Ability to assist patients in accurately completing appropriate forms.
Ability to document all information according to office protocols.
Ability to collect fees according to office protocols.
Ability to prepare and balance daily financial registers.
Ability to submit all forms and fees to the billing department.
Ability to schedule patient appointments to optimize patient satisfaction, provider time, and treatment room utilization.
Ability to maintain forms and office supplies.
Ability to maintain patient files and retrieve files for scheduled appointments.
Ability to file all patient data upon receipt of information.
Ability to prepare file labels.

Responsibilities

Assure the readiness of the reception area of each working day; open the building at the designated time and have all front desk activities fully operational at the start of business hours.
Greet patients and agency visitors in a pleasant, helpful manner and announce them appropriately.
Register patients according to office protocols
Keep patient appointments on schedule by notifying the provider of the patient’s arrival; reminding provider of service delays.
Provide general administrative and clerical support, such as maintaining faxes.
Determine the financial status of patients and their insurance eligibility; collect co-pays before they see a Provider.
Assist patients in accurately completing appropriate forms and document all information according to office protocols.
Collect fees according to office protocols; prepare and balance daily financial registers, and submit all forms and fees to the billing department
Schedule patient appointments - Optimize patient’s satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Maintain forms and office supplies required for front desk operations
Maintains patient files and retrieves files for scheduled appointments; files all patient data upon receipt of information; prepares file labels