Front Desk / Treatment Coordinator - Hourly & Monthly Bonus
CaliDental•Marina, CA
•Onsite
About The Position
The Front Desk / Treatment Coordinator is responsible for effectively and efficiently checking in patients, verifying insurance eligibility, confirming and/or rescheduling appointments as needed, and collecting payments for services provided. This role performs many tasks requiring both interpersonal and technical skills.
Requirements
- Excellent customer service
- Proven work experience as a Receptionist or similar role
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Spanish speaking required
Responsibilities
- Greet and welcome patients as soon as they arrive at the office
- Check-in patients and hand proper paperwork
- Answer incoming phone calls and help patients with any dental request
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Maintain office safety and security by following safety procedures and controlling access via the reception desk
- Book and Confirm patient's appointments
Benefits
- 6 paid Federal Holidays after 90 days of employment
- 5 paid sick days
- 401k Matching after one year of employment
- Health/Dental/Vision insurance after 60 days of employment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
