Front Desk / Treatment Coordinator

CaliDental • Marina, CA

7d

About The Position

We’re looking for a friendly, organized, and driven Front Desk / Treatment Coordinator to join our team. This role is essential in creating a great patient experience while helping patients understand and move forward with their treatment plans.

Requirements

• Strong customer service skills with a friendly, professional attitude
• Ability to communicate treatment plans and build patient trust
• Familiarity with insurance verification, PPOs, and EHR systems
• Strong organizational and multitasking skills

Nice To Haves

• Experience in dental/medical front office, treatment coordinating, or similar role preferred
• Sales or case acceptance experience is a plus
• Spanish speaking is a plus

Responsibilities

• Greet and welcome patients, ensuring a positive first impression
• Check patients in/out and provide necessary paperwork
• Answer phone calls and assist with scheduling, questions, and patient needs
• Schedule, confirm, and manage appointments and treatment plans
• Clearly explain treatment options and help patients move forward with care
• Present financial options (CareCredit, LendingClub, etc.) and assist with collections
• Verify insurance eligibility and review benefits with patients
• Maintain accurate patient records and ensure HIPAA compliance
• Keep the front office organized, clean, and running efficiently

Benefits

• Pay based on experience
• Compensation is based on experience and qualification

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees