Front Desk Team Member

Thirty-Nine 23 Management LLC • Lubbock, TX

1d • $11 - $12 • Onsite

About The Position

Do you have a passion for hospitality and providing outstanding guest experiences? Are you organized, friendly, and eager to be the face of our hotel? If so, we'd love for you to join our team as a Hotel Front Desk Agent! We care about our associates.

Requirements

• Must be available weekends
• A few 7am-3pm shifts, a few 3pm-11pm shifts
• Strong communication and multitasking skills.
• Dependable, responsible people.
• A positive, professional attitude and a commitment to hospitality.
• Ability to handle cash, process payments, and manage reservations accurately.
• Flexibility to work various shifts, including weekends and holidays.

Nice To Haves

• Previous front desk, hospitality, or customer service experience (preferred but not required).

Responsibilities

• Greet guests with warmth and professionalism, making them feel welcome.
• Assist with check-ins, check-outs, and reservations efficiently and accurately.
• Answer guest inquiries and provide information about hotel amenities and local attractions.
• Handle guest concerns and resolve issues to ensure satisfaction.
• Process payments, manage billing, and maintain accurate records.
• Collaborate with housekeeping and maintenance teams to ensure guest needs are met
• Assist with washing, drying and folding laundry

Benefits

• Competitive pay and employee discounts at our properties.
• Medical and dental insurance options.
• Paid time off for a healthy work-life balance.
• Access to life insurance for financial security.
• A supportive and team-oriented work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed