Front Desk Team Member (Flex 7-3, 3-11)
Thirty-Nine 23 Management•Amarillo, TX
•Onsite
About The Position
Do you have a passion for hospitality and providing outstanding guest experiences? Are you organized, friendly, and eager to be the face of our hotel? If so, we'd love for you to join our team as a Hotel Front Desk Agent! This position is for both 7am-3pm & 3pm-11pm shifts.
Requirements
- Strong communication and multitasking skills.
- A positive, professional attitude and a commitment to hospitality.
- Ability to handle cash, process payments, and manage reservations accurately.
- Flexibility to work various shifts, including weekends and holidays.
Nice To Haves
- Previous front desk, hospitality, or customer service experience
Responsibilities
- Greet guests with warmth and professionalism, making them feel welcome.
- Assist with check-ins, check-outs, and reservations efficiently and accurately.
- Answer guest inquiries and provide information about hotel amenities and local attractions.
- Handle guest concerns and resolve issues to ensure satisfaction.
- Process payments, manage billing, and maintain accurate records.
- Collaborate with housekeeping and maintenance teams to ensure guest needs are met.
Benefits
- Competitive pay
- Employee discounts at our properties
- Medical and dental insurance options
- Paid time off
- Access to life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
