Front Desk Team Member

Alper JCC Miami • Miami, FL

5h • Onsite

About The Position

The Alper JCC Miami is seeking a friendly, organized, and dependable individual to join their Aftercare team as an Aftercare Program Front Desk team member. This role is the primary point of contact for families during the afternoon Aftercare program and is crucial for maintaining organized daily operations. The position operates Monday through Friday from 1:30 PM to 6:00 PM.

Requirements

• Friendly and professional with excellent customer service skills.
• Organized and detail-oriented.
• Comfortable working in a fast-paced environment.
• Reliable and punctual.
• Confident communicating with parents and staff.
• Comfortable using computers and learning registration/program software.
• Able to maintain confidentiality and follow established safety and child-release procedures.

Nice To Haves

• Experience in customer service, a front desk environment, a school, camp, or youth program.

Responsibilities

• Greeting and assisting parents, children, and visitors.
• Managing student check-out and ensuring children are released only to authorized individuals.
• Answering parent questions and directing concerns to the appropriate staff member.
• Answering phones and assisting with general program communication.
• Maintaining accurate attendance and dismissal information.
• Communicating with Aftercare staff regarding student pick-up and program needs.
• Assisting with registration information, paperwork, and basic administrative tasks.
• Helping maintain an organized, welcoming, and professional front desk.
• Supporting the Aftercare leadership team with day-to-day program operations as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed