Front Desk Supervisor

VacatiaWeston, FL
Onsite

About The Position

We’re looking for a Front Desk Supervisor to guide our front desk team and ensure every Owner and guest receives a warm welcome and a seamless experience. As a Front Desk Supervisor, you’ll balance leadership and guest service, helping to create memorable stays while supporting your team with training, coaching, and day-to-day operations. If you’re passionate about hospitality and ready to take the next step in your career, we’d love to meet you!

Requirements

  • 1+ years of front desk experience and leadership experience, within hospitality.
  • A strong customer service mindset with excellent communication skills.
  • Proven ability to lead a team, resolve issues, and keep morale high.
  • Computer proficiency and prior cash-handling experience.
  • Dependability, professionalism, and flexibility to work evenings, weekends, and holidays.
  • High School Diploma or GED required.

Responsibilities

  • Lead by example in providing outstanding guest service.
  • Support front desk operations including check-ins, check-outs, payments, and reservations.
  • Resolve guest concerns quickly and professionally.
  • Train, mentor, and motivate front desk clerks.
  • Ensure accuracy in financial transactions and cash handling.
  • Coordinate with Housekeeping and Maintenance for special requests, early arrivals, and late checkouts.
  • Maintain a clean, safe, and welcoming front desk environment.
  • Uphold company policies, safety standards, and guest confidentiality.

Benefits

  • opportunity to grow your leadership skills
  • supportive, team-driven workplace
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