Front Desk Supervisor

OUTRIGGER Hospitality GroupLahaina, HI
Onsite

About The Position

Work in a company where people truly believe in what they’re doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.

Requirements

  • Minimum 1-2 years of customer service experience is required.
  • Must be able to work flexible days and shifts.
  • Must have a strong service oriented attitude.
  • Must be able to work well with others.

Responsibilities

  • Exemplifies the image of “Aloha” while assisting guests in accordance with Outrigger policies and procedures.
  • Assists the Front Desk Manager in providing guidance and leadership as the lead Front Desk Agent ensuring smooth operation of the department and consistent customer service is being delivered to guest.

Benefits

  • Health Insurance (Dental, Medical, Prescription, Vision)
  • Paid Holidays, Sick, Vacation and Medical Leave
  • Retirement Plan (401K)
  • Recognition and Award Programs
  • Employee Assistance Program
  • Discounted Hotel Rates
  • Opportunities for growth through training and development programs
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