Front Desk Supervisor

TPI HospitalityMaple Grove, MN
$50,000 - $60,000Onsite

About The Position

Front Desk Supervisor – TPI Hospitality Location: Holiday Inn Maple Grove Position: Full-Time|Front Desk Supervisor Shift: Full-time schedule Mix of AM and PM shifts (AM shift: 7:00 AM to 3:00 PM| PM shift: 3:00 PM to 11:00 PM) Weekend availability required Pay: 50-60k Must have Hotel Experience! We all matter. We all make a difference. We are TPI. TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 25+ hotels and restaurants throughout Minnesota and Florida, including Hilton, Marriott, Margaritaville, Holiday Inn, and more. Our philosophy is to serve our guests, coworkers, and communities to create win-win outcomes.

Requirements

  • Must have Hotel Experience!

Responsibilities

  • Provide friendly, energetic, and positive interactions with guests
  • Answer phone calls, manage emails, and provide information regarding hotel facilities, local attractions, and services
  • Handle requests, inquiries, and complaints promptly
  • Maintain accurate records of reservations, arrivals, departures, and payments
  • Ability to multitask in a fast-paced environment

Benefits

  • Medical/Dental Insurance
  • 401(k) & matching
  • Paid Time Off (PTO) & Holiday Premium Pay
  • Volunteer Time Off (VTO), Bereavement, and School Conference Leave
  • Employee Discounts & Tuition Discount
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