Front Desk Supervisor

Crestview Management, LLC•Cincinnati, OH
•Onsite

About The Position

We are seeking a Front Desk Supervisor to oversee the daily operations of our front desk area. The ideal candidate will have excellent customer service skills, strong leadership abilities, and a keen attention to detail.

Requirements

  • Previous experience in a front desk or customer service role
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Proficiency in Microsoft Office and other relevant software
  • High school diploma or equivalent

Responsibilities

  • Manage and supervise front desk staff
  • Ensure smooth check-in and check-out processes for guests
  • Handle guest inquiries and resolve any issues in a timely manner
  • Train new front desk staff on company policies and procedures
  • Maintain a clean and organized front desk area
  • Assist with scheduling and payroll for front desk staff
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