Front Desk Supervisor
Westmont Group•Tampa, FL
•Onsite
About The Position
Embassy Suites by Hilton Tampa Airport Westshore Hotel is a 15-story hotel located at 555 N Westshore Boulevard in the heart of Tampa's business and entertainment district. Situated just 3 miles from Tampa International Airport, which offers spacious two-room suites and 10,000 square feet of conference space, we are always looking for talented individuals with a hospitality attitude who truly want to make a difference every day! If you are looking to make a difference, we want to talk to you!
Requirements
- Previous knowledge of hospitality and hotel operational functions.
- Front desk experience required.
- Ability to problem-solve under stressful situations.
- Refined verbal and written communication skills.
- Professional appearance and demeanor.
Responsibilities
- Evaluate employee performance and provide feedback to improve productivity and guest service.
- Monitor occupancy rates and forecasts.
- Work closely with other operational managers and supervisors to ensure efficient hotel operations.
- Assist and guide the front office staff through their daily duties and responsibilities.
- Train new employees as designated and outlined in the Front Office Training Guide.
- Maintain the highest level of customer service.
- Maintain a positive work environment.
- Responsible for the day-to-day operation of the Front Desk and Guest Services.
- Performs other duties as required.
Benefits
- Medical
- Dental
- Vision
- Paid Sick Time
- Paid Vacation
- Paid Holidays
- Birthday Pay
- Life Insurance
- 401-K
- Room discounts
- Free Covered Parking
- Fast-paced work environment
- Travel Perks & Benefits
- Recognition & Rewards
- Growth Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
