Front Desk Supervisor
Volunteers of American Greater New York•The Bronx, NY
•Onsite
About The Position
The Front Desk Supervisor coordinates the operation of the program during the assigned shift. University Family Residence is a transitional family shelter where residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/transitional-housing
Requirements
- High school diploma or GED plus one year of relevant experience working in a similar capacity in a social services setting.
- Must possess good interpersonal skills and basic computer knowledge.
- Certifications in security, CPR/First Aid, and Fire Safety (F-80), also required, in accordance with regulatory mandates covering this program site.
Responsibilities
- Directs all front desk staff activities to ensure adherence to policy and procedures.
- Ensure proper documentation of front desk activities.
- Provide emergency assistance to residents as needed and supervise incident management system.
- Monitor building safety.
- Conduct rounds at residence as assigned.
Benefits
- Medical, Dental, & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
