Front Desk Supervisor
About The Position
The Junto is a modern-day embodiment of Ben Franklin and his club of the same name. His “club for mutual improvement” brought together people from all backgrounds to discuss issues and ideas of the time while enjoying life. With an emphasis on public gathering spaces, our hotel gives visitors, locals, entrepreneurs, and artists alike a place to come together, exchange ideas, and inspire one another. The Junto will be both a destination and a landmark of the area, helping to define and add value to the future of Columbus. This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This innate compassion allows them to connect on a deeper level and cultivate unique, personalized experiences for patrons. Their primary goal is to ensure their team feels empowered to make decisions for the guests and have all of the tools needed to problem solve any issues that arise.
Requirements
- Prior experience preferred
- Personable, engaging and professional personality
- Attention to detail
- Proven leadership skills
- Ability to stand for extended periods at a time
Responsibilities
- Courteously and accurately answer guest inquiries and concerns
- Use suggestive selling techniques to sell room nights, increase occupancy and revenue
- Supervise daily shift process ensuring all team members adhere to highest guest service standards
- Train team members and respond to any problems in a quick manner
- Fill in, as necessary, at the front desk
Benefits
- Accommodating PTO/PTO exchange
- Medical/dental/vision benefits
- Maternity/paternity leave
- Pet insurance
- Company-matched dependent care & 401k
- Student loan repayment program
- Wide range of additional ancillary benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
