101002 - Front Desk Supervisor
About The Position
Come be a part of an AWARD WINNING TEAM. Cavalry Court and The George Hotel are located in College Station Texas and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotel’s are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond. JOB SUMMARY: Ensure maximum Front Office operating efficiency
Requirements
- Hotel Operations or Customer Service experience preferred
- Communicates effectively with others
Responsibilities
- Relentlessly train and motivate customer service employees
- Maintain integrity of cost controls and proper maintenance of assets
- Responsible for assisting in supervision and performance of all Front Office related operations and personnel
- Work with Front Office Manager to monitor Front Office quality and costs
- Complete other duties as assigned by supervisor
- Supervise Front desk
- Maintain quality control of service to be five diamond
- Handle guest situations with problem solving and inventiveness
- Ensure the quality of the environment is clean and up to standards
- Handle special projects and reports in a timely and consistent manner
Benefits
- Medical
- Dental
- Life insurance
- Paid Time Off
- Paid Community Service Days
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
