Front Desk STUDENT ASSISTANT AY 26-27
About The Position
Student Assistants will work with staff to assist in the following areas: Outreach, Recruitment, and Orientation Front Desk Student Assistant: Front line contact with students and a variety of campus and community individuals requiring active problem solving and effective interpersonal skills and providing excellent customer service. Calling/Follow up with campus staff with a variety of questions. The customer service student assistant will perform a range of duties including answering phone call, responding to inquiries from students/families/faculty/employers, confirming appointments, meetings, and events. Welcoming and assisting students, staff, faculty, and visitors in a friendly and professional manner. Monitor inventory for department promotional items, printed publications, and office supplies, and work with staff to initiate reordering as needed. Assemble promotional items for outreach staff to distribute at school site visits and other outreach events. Manage timely responses to office correspondence and efficiently fulfill swag requests in accordance with organizational standards. Check staff availability and scheduled appointments. Perform clerical duties such as filing, copying, organizing paperwork, and managing calendars. Assist Outreach, Recruitment, and orientation staff members on various projects. Assist with department events. Other duties include restocking items (may include carrying and lifting), cleaning, and other tasks as assigned.
Requirements
- Ability to learn and perform assigned work.
- Ability to follow oral instructions.
- Ability to work cooperatively with faculty, staff, and other students.
- Ability to communicate effectively with all levels.
- Ability to read and write English at a level appropriate to the position.
- Current student at CSUF and enrolled/registered (fees paid) in a current regular semester as a new or continuing student.
- Student who has completed the prior semester (has not graduated), or who is registered for the subsequent semester.
- In good academic standing (not on academic probation, continued probation, or academic dismissal).
- Student who is authorized to work in the United States and can provide employment eligibility documents.
- Possession of a valid California driver's license.
- Satisfactory completion of a background check (including a criminal records check).
Responsibilities
- Serve as the front-line contact with students and various campus and community individuals, requiring problem-solving and interpersonal skills.
- Provide excellent customer service.
- Make calls and follow up with campus staff regarding various questions.
- Answer phone calls and respond to inquiries from students, families, faculty, and employers.
- Confirm appointments, meetings, and events.
- Welcome and assist students, staff, faculty, and visitors in a friendly and professional manner.
- Monitor inventory of department promotional items, printed publications, and office supplies, and initiate reordering as needed.
- Assemble promotional items for outreach staff to distribute at school site visits and other outreach events.
- Manage timely responses to office correspondence and fulfill swag requests.
- Check staff availability and scheduled appointments.
- Perform clerical duties such as filing, copying, organizing paperwork, and managing calendars.
- Assist Outreach, Recruitment, and Orientation staff members on various projects.
- Assist with department events.
- Restock items, which may include carrying and lifting.
- Perform cleaning duties.
- Complete other tasks as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
