Front Desk Student Assistant AY 26-27
About The Position
Under the general supervision of the Administrative Analyst, the Student Assistant provides customer service, information, referrals, and general peer advisement to students seeking assistance from the Office of Student Life & Leadership (SLL). This role manages front desk operations, serving as the primary point of contact for all walk-in guests, including students, faculty, staff, and visitors. The Student Support Assistant also provides essential administrative and office support, including but not limited to data entry, maintaining information databases and distribution lists, coordinating mailings, distributing communications via email, managing equipment and supply inventory, and performing various tasks to support the daily operations and overall efficiency of the office.
Requirements
- Current student at CSUF and is enrolled/registered (fees paid) in a current regular semester as a new or continuing student.
- Student who has completed the prior semester (has not graduated), or who is registered for the subsequent semester.
- In good academic standing (not on academic probation, continued probation, academic dismissal).
- Student who is authorized to work in the United States and can provide employment eligibility documents.
- Must be an enrolled student at CSU Fullerton at the time of application and throughout employment time period.
- Strong customer service experience.
- Experience working with on-campus resources.
- Moderate to strong knowledge of computer software programs (Microsoft Word, Excel, PowerPoint, etc.).
- Fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation.
- Ability to understand standard office procedures.
- Ability to apply independent judgement, discretion, and initiative to address problems and develop practical, thorough, and at times, creative solutions.
- Ability to learn and perform assigned work.
- Ability to follow oral instructions.
- Ability to work cooperatively with faculty, staff, and other students.
- Ability to communicate effectively with all levels.
- Ability to read and write English at a level appropriate to the position.
- CSU Fullerton GPA: 2.0
- Mature, self-motivated; quick learner.
- Strong customer service skills.
- Ability to work in a fast-paced environment.
- Strong verbal communication and interpersonal skills.
- Knowledge of the programs and services available at CSU Fullerton.
- Ability to work collaboratively with faculty, staff, and administration.
- Must be able to work with diverse populations.
- Must be in good standing with the university.
Nice To Haves
- Previous clerical or administrative support experience, including front desk or customer service experience, is preferred.
Responsibilities
- Provides customer service, information, referrals, and general peer advisement to students.
- Manages front desk operations, serving as the primary point of contact for all walk-in guests.
- Provides administrative and office support, including data entry, maintaining databases and distribution lists, coordinating mailings, distributing communications via email, and managing equipment and supply inventory.
- Performs various tasks to support the daily operations and overall efficiency of the office.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
