Front desk specialist
About The Position
We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services. If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital. You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances. You’ll enjoy great pay, the opportunity to earn monthly bonuses, and benefits! At HealthSource Chiropractic, we don't just focus on chiropractic care—we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love– pain free. We offer comprehensive training and support to help our team succeed.
Requirements
- Strong phone skills
- Strong computer skills
- Strong people skills
- Previous experience in customer service must be demonstrated
- Proficiency in Microsoft Office and Windows is required
Nice To Haves
- Two-year degree or more is preferred but not required
Responsibilities
- Insurance verifications
- Create financial worksheets
- Deliver financial reviews with patients
- Make product and supplement recommendations based on the doctor’s treatment plan
- Scan incoming insurance EOBs
- Assist with marketing campaigns, creative content, community outreach
- Weekly patient reporting
- Maintain confidentiality as it pertains to HIPAA guidelines
- Work with the rest of the team to keep the clinic clean and clutter-free
- Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
- Maintain patient accounts by obtaining, recording, and updating personal and financial information
- Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
- Maintain business office inventory
- Other Administrative tasks
Benefits
- PTO
- other great benefits
- Continuous clinical and business training
- Company-paid CEU’s
- Company-paid MalPractice Insurance
- Bonus based on performance
- Competitive salary
- Paid time off
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
