Front Desk Specialist

Principle Health Systems•Texas City, TX

1d•$0 - $16•Onsite

About The Position

We are looking for a dependable and customer-focused Front Desk Specialist to join our clinical team. This position plays a critical role in providing front-line service to patients and visitors, managing check-in and check-out procedures, and supporting administrative functions for smooth clinic operations.

Requirements

High school diploma or equivalent.
No experience required; training will be provided.
Strong customer service skills and a professional demeanor.
Basic computer literacy and ability to learn new systems.
Excellent communication and organizational skills.
Ability to handle confidential information appropriately.

Responsibilities

Greet patients and visitors in a courteous and professional manner.
Answer and route incoming phone calls.
Confirm appointments for the next clinic day.
Answer front desk tasks and messages.
Assist in rescheduling appointments as needed.
Assist patients with signing up for the patient portal.
Ensure annual patient paperwork is completed and current.
Verify and update patient address, phone number, and insurance information at each visit.
Check patients in and out of the system.
Ensure all patients on the daily schedule are marked as checked out, no-showed, or canceled.
Schedule new and follow-up appointments.
Collect and post patient payments accurately.
Reconcile money bags at the end of the day.
Unlock front doors, turn on room lights, and power on computers at the start of the day.
Scan and file patient documents into electronic charts.
Perform other duties as assigned by management.