Front Desk - Spa Associate

Irving • Irving, TX

1d • Onsite

About The Position

Hand and Stone is seeking a friendly and enthusiastic individual to join their team as a Front Desk Spa Associate. This role is crucial for ensuring an outstanding customer experience within the spa. Hand & Stone focuses on creating experiences that exceed guest expectations, treating every guest and employee with respect, believing that happy employees lead to happy clients. The company has over 500 locations across the U.S. and offers opportunities for various spa professionals, including Massage Therapists, Estheticians, Spa Managers, and Spa Associates, at all career stages, with flexible scheduling options for both full-time and part-time roles.

Requirements

• Excellent personal appearance
• Good verbal and written communication skills
• Ability to handle stressful situations professionally
• Ability to multitask with ease all while focusing on the guest
• A strong team player with ability to work independently with minimal supervision
• Positive, energetic attitude
• Builder of Relationships

Nice To Haves

• Knowledge of retail, point of sales systems and/or appointment booking computer systems

Responsibilities

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy and skin care
• Maintain a professional and clean work environment & appearance
• Perform various other duties as assigned

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Hourly wage plus commissions and bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees