Front Desk/Security (Drew Hamilton Community Center)
About The Position
The Front Desk Security Staff is responsible for greeting and assisting visitors, answering and directing telephone calls, providing general information, and ensuring that visitors follow established sign-in and building access procedures. Staff will monitor the reception area and remain attentive to activity within and around the facility to help maintain a safe and secure environment. Working closely with center leadership, the Front Desk Security Staff will support the implementation and enforcement of organizational policies and procedures related to building operations, visitor management, health and safety, emergency preparedness, and fire and building safety codes. Staff will promptly communicate safety concerns, incidents, maintenance issues, or unusual activity to appropriate leadership and assist with emergency procedures when necessary.
Requirements
- HS/GED
- NYS Security Guard License or Certificate
- Experience working in customer service
- Experience working with youth in a school or community setting
- Fire Guard License
Nice To Haves
- Food handler’s certificate
Responsibilities
- Greeting and assisting visitors
- Answering and directing telephone calls
- Providing general information
- Ensuring visitors follow established sign-in and building access procedures
- Monitoring the reception area and remaining attentive to activity within and around the facility to help maintain a safe and secure environment
- Supporting the implementation and enforcement of organizational policies and procedures related to building operations, visitor management, health and safety, emergency preparedness, and fire and building safety codes
- Promptly communicating safety concerns, incidents, maintenance issues, or unusual activity to appropriate leadership
- Assisting with emergency procedures when necessary
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
