Front Desk Security Officer

Securitas Security Services•Ravenna, OH

About The Position

The Front Desk Security Officer helps maintain a safe and secure environment for clients by monitoring premises and patrolling assigned locations. The role involves preserving order by enforcing site regulations and directives related to personnel, visitors, and the area. Officers may also provide customer service and information to client employees and customers. No experience is necessary; training is provided. The position requires strong customer service skills, the ability to complete patrols, and strong cell phone and computer skills. Prior security or customer service experience is a plus.

Requirements

Strong customer service skills.
Ability to complete patrols.
Strong technology skills, including cell phone and computer use.
Pass a drug screen and background check.
Meet and continue to meet applicable state, county, and municipal licensing requirements for Security Officers/Guards.
Frequent sitting, standing, and walking, sometimes for long periods; may include climbing stairs and walking on inclines or uneven terrain.
May need to frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.

Nice To Haves

Prior security or customer service experience is a plus.
Retail, food service, or hospitality industry background is considered a good fit.

Responsibilities

Observe and report activities and incidents at an assigned client site.
Help protect client property and personnel by monitoring the premises and conducting patrols.
Preserve order by enforcing client-site regulations and directives for personnel, visitors, and the area.
Provide customer service and information to client employees and customers.