Front Desk Scheduler - Full-Time or Part-Time
About The Position
Front Desk Rockstar Wanted! Be the First Step in Someone’s Care Journey We’re a small but mighty nonprofit healthcare organization looking for a welcoming, organized, and reliable Front Desk Rockstar to join our team! In this role, you’ll be the first friendly face our patients see - and the calm voice on the phone when they call. You'll help create a smooth, supportive experience for everyone walking through our doors. What You’ll Get: $15–$17/hour, paid biweekly Medical, Dental, Vision + 401(k) with 2% match 14 days PTO + 5 days Wellness Leave per year + 11 Paid Holidays Full Time, Monday–Friday schedule (8am–5pm, closed 12–1 for lunch) A fun, supportive team and meaningful work in your community
Requirements
- High school diploma or equivalent
- At least 1 year of front desk or customer service experience
- Friendly, detail-oriented, and ready to learn
Nice To Haves
- healthcare experience
- bilingual (Spanish/English)
- know your way around Athena EMR
Responsibilities
- Greet patients with warmth and manage appointment scheduling
- Handle phone calls, messages, and voicemails like a pro
- Keep patient info up-to-date and confidential (HIPAA matters!)
- Post payments and support daily front office operations
- Be an essential part of our team with a focus on excellent patient care
Benefits
- Medical
- Dental
- Vision
- 401(k) with 2% match
- 14 days PTO
- 5 days Wellness Leave per year
- 11 Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
