Front Desk Sales Associate - StretchLab

StretchLab • Buffalo, NY

2d • Onsite

About The Position

StretchLab Southtowns (Blasdell) is seeking a high-energy, sales-motivated individual with an interest in fitness, community, and the StretchLab brand. The Sales Associate assists the General Manager with membership sales by booking introductory classes for prospective members and future appointments for current members. The role also supports member retention through follow-up calls. Fitness knowledge or experience is preferred but not required; previous sales experience is required. This is a part-time position at the Southtowns (Blasdell) location, with evening shifts Monday and Tuesday from 1:30 p.m. to 7 p.m. and Friday from 8 a.m. to 4 p.m.

StretchLab offers one-on-one assisted stretching and describes itself as an industry leader in the field. Its team includes professionals with backgrounds in physical therapy, chiropractic medicine, yoga, Pilates, and related areas. StretchLab's proprietary Flexologist training is intended to support high-quality stretching sessions.

Requirements

• Previous sales experience.
• Sales, communication, and customer service skills.
• Ability to achieve membership sales, retain current members, and sell retail products.
• Ability to learn and use the Club Ready software system.
• Ability to stand or sit for 4–6 hours during the workday.
• Fluency in English and excellent in-person, phone, and email communication skills.
• Ability to work under pressure and meet tight deadlines.
• Proficient computer skills.
• Ability to make more than 50 phone calls per day.

Nice To Haves

• Fitness knowledge or background.

Responsibilities

• Assist the General Manager with lead generation, follow-up, and closing sales.
• Book and confirm appointments.
• Manage the front desk, greeting and checking in clients and prospects.
• Conduct facility tours, build relationships, and identify individuals' needs and preferences.
• Maintain an acceptable level of personal sales production.
• Promote the club's services to current and prospective members.
• Book quality appointments to achieve monthly sales quotas and follow up with leads and missed introductory classes.
• Participate in promotional pop-ups when needed.
• Ensure the studio is clean and tidy.
• Perform other duties as assigned.

Benefits

• Competitive compensation based on experience.
• Free 4–25-minute stretch membership per month while employed.
• Break-room coffee and snacks.
• Uniforms.
• Fun work environment.
• Retail products at 30% off, excluding Hyperice products, while employed.
• Possible $100 monthly bonus for top front desk sales associates based on overall gross sales.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed