Front Desk Representative (Bilingual)

Surgery Partners Careers • Dallas, TX

7d • Onsite

About The Position

Greeting patients, performing check-in procedures, maintaining current demographic and insurance information in computer and in the chart, performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed. The primary focus is servicing patients in the lobby with backup for phones and other front office personnel.

Requirements

• Bilingual required
• High School Diploma
• 1-2 years experience in healthcare background
• Knowledge of clinic policies and procedures
• Knowledge of computer systems, programs
• Knowledge of medical terminology
• Must be able to multi – task
• Must be able to express compassion and kindness to patients calling and being seen in the office
• Must maintain a professional and upbeat attitude
• Skill in written and verbal communication and customer relations
• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients

Responsibilities

• Greeting patients
• Performing check-in procedures
• Maintaining current demographic and insurance information in computer and in the chart
• Performing office opening procedures
• Petty cash balancing
• Co-pay/co-insurance collection
• Assisting patients as needed
• Servicing patients in the lobby
• Backup for phones and other front office personnel

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED