Front Desk Representative

Gastro Health•Cincinnati, OH

5d•Onsite

About The Position

Gastro Health is seeking a Full-Time Front Desk Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance, No weekends or evenings – Monday thru Friday, Paid holidays and paid time off, Rapidly growing team with opportunities for advancement, Competitive compensation, Benefits package.

Requirements

H.S. Diploma or equivalent Required
2+ years’ experience in medical practice or a similar setting

Nice To Haves

College Degree Certification/License desirable

Responsibilities

Greet patients in a pleasant and timely manner.
Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, driver’s license, or equivalent ID, & maintain insurance information.
Verify registration forms are complete & obtain referring physician & primary physician information.
Ensure the patient has a current referral on the date of service. Obtain referral if necessary.
Verify insurance benefits and eligibility prior to office visits & procedures.
Collect all applicable co-payment, coinsurance, deductible, or outstanding balances from the patient & post all payments collected.
Ensure the time-of-service batch is balanced and closed daily.
Research & assist patients with questions regarding balances including collecting applicable payments.
Maintains cleanliness and neatness of lobby/reception area including stocking of business cards.
Other duties as assigned.

Benefits

Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Tickets at Work program that provides discounts on concerts, travel, movies, and more.