Front Desk Representative

Wild Coffee Human Resources•Dover, NH

1d•Onsite

About The Position

We are seeking a professional and reliable individual to fill the Front Desk Receptionist position. This role is ideal for someone with excellent communication skills and a strong customer service orientation. The Front Desk Receptionist will be the first point of contact for visitors, clients, and staff, providing a welcoming environment and ensuring smooth daily operations.

Requirements

Previous experience in a receptionist, customer service, or administrative role preferred.
Strong verbal and written communication skills.
Professional demeanor and appearance.
Excellent organizational skills and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Proficient with office equipment (phone systems, computers, etc.) and Microsoft Office Suite (Word, Excel, Outlook).
Ability to maintain a positive and courteous attitude when interacting with clients and staff.

Nice To Haves

Self-motivated with a strong work ethic.
Have worked with Zenoti software.
Ability to remain calm under pressure.
Flexibility with scheduling as needed.
Dependable and punctual.

Responsibilities

Greet and welcome visitors in a professional and courteous manner.
Answer phone calls, route them to the appropriate team members, or take messages as needed.
Maintain the front desk area, keeping it clean, organized, and welcoming.
Schedule appointments and coordinate with team members.
Assist with administrative tasks, including data entry, filing, and document organization.
Provide general information about the company and services to clients and visitors.
Handle basic inquiries, address concerns, and ensure a positive experience for all guests.
Maintain confidentiality and professionalism at all times.