Medical Front Desk

Vancouver Clinic•Vancouver, WA

3d•Onsite

About The Position

Vancouver Clinic is looking for a Front Desk Representative to join our team! This role is located at our Northern Star clinic in Vancouver, WA, and operates Monday through Friday from 8:30 am to 5:30 pm. To be successful in this role, you will need a friendly demeanor, great attitude, and the desire to make a positive impact on our patients. Responsibilities include providing excellent customer service, collecting co-pays, obtaining and completing insurance information, and scheduling appointments. We are seeking individuals who can multitask, work well in a team, and maintain a positive attitude in a fast-paced environment. Excellent attendance is crucial for fulfilling our mission of providing high-quality, compassionate care.

Requirements

High School Diploma or equivalent required
Minimum of 1 year of customer service experience required
Excellent phone skills and customer service behaviors
Strong computer keyboarding skills required
The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas is an essential function of all positions at the Clinic.

Nice To Haves

Minimum of 1 year of medical front office experience preferred
Experience with Epic preferred

Responsibilities

Providing excellent customer service to our patients by welcoming and greeting patients and their families
Collecting co-pays
Obtaining and completing insurance information
Scheduling appointments

Benefits

Base Medical, Dental, and Rx Insurance premium is 100% paid for by Vancouver Clinic for full-time employees
Medical
Dental
Vision
Life Insurance
AD&D
Long Term Disability
Health Savings Account
Flexible Spending Account
Employee Assistance Program
Multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
401k retirement plan
Employer matching contribution up to 4% on 401k