Weekend Medical Front Desk - Columbia Tech Center
About The Position
Vancouver Clinic is looking for a Front Desk Representative to join our team at our Columbia Tech Center location. To be successful in this role you will need a friendly demeanor, great attitude, and the desire to make a positive impact on our patients. Responsibilities can include providing excellent customer service to our patients by welcoming and greeting patients and their families, collecting co-pays, obtaining and completing insurance information, answering phone calls, and scheduling appointments. If you can multitask, work well with others as part of a team, and maintain a positive attitude while working in a fast-paced environment, we want you on our team!
Requirements
- High School Diploma or equivalent required.
- Minimum of 1 year of customer service experience required.
- Excellent phone skills and customer service behaviors.
- Strong computer keyboarding skills required.
- Ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas.
- Must be available for a full-time training period lasting approximately 4–6 weeks at the start of employment.
- Must be available for weekend work (Saturday and Sunday 6:15am to 5:15pm).
- May require an activated smartphone that receives text messaging and/or ability to have a required app such as authenticator apps as some job functions require use of multi-factor authentication (MFA).
- Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Nice To Haves
- Minimum of 1 year of medical front office experience preferred.
- Experience with Epic preferred.
Responsibilities
- Providing excellent customer service to patients
- Welcoming and greeting patients and their families
- Collecting co-pays
- Obtaining and completing insurance information
- Answering phone calls
- Scheduling appointments
Benefits
- Medical
- Dental
- Vision
- Life insurance
- AD&D
- Long term disability
- Health savings account
- Flexible spending account
- Employee assistance program
- Multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
- 401k retirement plan
- Employer matching contribution up to 4%
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
