Front Desk Representative - Women's Clinic (Float)

Lifepoint Health • Benton, AR

1d • Onsite

About The Position

As a Front Desk Representative, you will provide superior customer service to both patients and other staff members. This role involves ensuring that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy. You will also be responsible for greeting patients, handling the check-in/check-out process, collecting patient payments, and verifying patient demographic and insurance information, updating as needed. Other duties as required.

Requirements

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Excellent interpersonal skills to effectively and courteously handle patient and family interactions with other staff.
• Technology proficiency: familiarity with the use of Microsoft Office Suite
• Organized and detail-oriented

Nice To Haves

• Associate degree preferred

Responsibilities

• Ensuring that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy
• Greeting patients and handling check-in/check-out process
• Collecting patient payments
• Verifying patient demographic and insurance information, updating as needed
• Other duties as required

Benefits

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED