Front Desk Representative

Slater Family Dental•Beaverton, OR

36d•Onsite

About The Position

Slater Family Dental is seeking a detail-oriented Scheduling Coordinator to join our team. The ideal candidate will have experience in dental terminology and administrative support, ensuring efficient scheduling operations within a dental environment. This role offers an opportunity to contribute to the smooth operation of services while utilizing your organizational skills and dental administrative knowledge.

Requirements

Customer service experience 1 or more years (Required)
Dental terminology: 1 year (Required)
Computer skills: 1 year (Required)
Strong work ethic and positive attitude
Knowledge of HIPAA regulations to ensure patient privacy and confidentiality.

Nice To Haves

Experience in dental terminology and understanding of dental office procedures.
Experience in administrative support, preferably in a dental office setting.
Familiarity with EagleSoft software and Revenue Well preferred.
Strong communication skills to interact effectively with patients and staff.
Preferred knowledge of EagleSoft software
Excellent multi-tasking skills

Responsibilities

Welcome patients and assist with check-in.
Receive and forward x-rays to other dental offices.
Assist in departure of patients/check-out.
When necessary, create treatment plans and verify insurance estimates are correct.
Explanation of dental benefits to patients when necessary.
Review patient accounts for collection at time of service.
When confirming appointments, let patient know to come prepared to make payment on any outstanding balance or any treatment scheduled for the appointment.
Assist in making payment plans.
Call in prescriptions as directed by Dentists.
Confirm lab deliveries for upcoming appointments.
Help ensure reception area is neat and tidy.