Front Desk Representative

Alphabe Insight Inc•Washington, DC

2d•$17 - $27•Onsite

About The Position

We are seeking a friendly and professional Front Desk Representative to be the welcoming face of our organization. This pivotal role involves managing the front desk and providing exceptional customer service to visitors, clients, and staff. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.

Requirements

High school diploma or equivalent; additional education or certification is a plus.
Proven experience as a front desk representative, receptionist, or in a related customer service role.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multitask and manage time efficiently in a busy environment.
Strong organizational skills and attention to detail.
Professional appearance and demeanor with a customer-focused attitude.

Responsibilities

Greet and welcome visitors with a warm and professional demeanor.
Answer, screen, and forward incoming phone calls in a timely manner.
Manage appointment scheduling and maintain calendars for multiple staff members.
Maintain a clean and organized reception area at all times.
Handle incoming and outgoing mail and packages accurately.
Provide general administrative support such as data entry and document management.
Assist in coordinating office supplies and inventory management.