Front Desk Representative
About The Position
At Goldfish Swim School, we’re not just teaching kids to swim, we’re helping our team grow, too. Gain real-world skills, build confidence, and be part of a high-energy, supportive team. This role involves delivering WOW customer service, assisting with scheduling, billing, and account support, and helping grow the community through membership sales. Goldfish Swim School is a learn-to-swim facility for kids ages 4 months to 12 years, with a proven confidence-building curriculum that promotes a love of swimming and teaches children to be safer in and around the water. The company culture is described as having 'Tropical Vibes & Impacting Lives!', with a focus on passion, purpose, and core values such as integrity, compassion, trust, celebrating accomplishments, and providing extraordinary results. Each Goldfish Swim School is an independently owned and operated franchise, and the respective Franchisee is the employer at each location, setting their own wages, benefit programs, and terms of employment.
Requirements
- Great communication and organization skills
- High energy and a strong work ethic
- Comfortable working with children and families
- Team player with a positive attitude
- Ability to pass a background check
Responsibilities
- Deliver WOW customer service to every family
- Assist with scheduling, billing, and account support
- Help grow our community through membership sales
- Fulfill other duties and responsibilities as assigned by the Employer.
Benefits
- Paid on-the-job training
- Flexible scheduling
- Fun, culture-driven workplace
- Employee recognition programs
- Growth and career development opportunities
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
