Front Desk Representative (On Call)

Kisco Senior Living • Raleigh, NC

2d • Onsite

About The Position

The Front Desk Representative at Abbotswood at Stonehenge is responsible for delivering exceptional customer service while creating a warm, welcoming, and professional first impression for residents, families, guests, and team members. As the face of our community, this role plays a key part in fostering a friendly, secure, and engaging environment while supporting daily operations and ensuring every visitor feels valued from the moment they arrive. This is an on-call position, as needed for coverage for 1st, 2nd, or 3rd shift. The representative must be willing to learn and cover all 3 shifts if needed. The shifts are: 1st shift – 7:30am-4pm, 2nd shift – 4pm-12am, 3rd shift – 12am – 7:30am. The pay rate is $17/hour. If you are flexible, enjoy working with people, and are committed to providing excellent service, we encourage you to apply!

Requirements

• Bring a smile to work every day
• Have excellent customer service skills
• 6 months to 1 year of front desk, receptionist or resident relations experience
• High school diploma or GED preferred

Nice To Haves

• Senior Living experience a plus
• Hotel experience a plus

Responsibilities

• Monitor residents and guests coming in and out of the community
• Assist residents with requests as needed
• Answer incoming calls
• Maintain a neat and clean front desk and entrance area
• Respond to emergencies and supply emergency personnel

Benefits

• Competitive pay
• A free meal per shift
• Healthcare Benefits including Vision & Dental (Full-time only)
• Matching 401k (Full-time only)
• Paid Time Off
• Rewards and Bonus Opportunities
• Continuous Training and Growth Opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED