Front Desk Representative (Westin) - Seasonal - Full Time

Alterra • The Blue Mountains, ON

7d • Onsite

About The Position

Front Desk Representatives are the first point of contact for our lodging guests and the check in experience often sets the tone for a guest’s stay. It is our vision to create the best memories for our guests again and again.

Requirements

• Exceptional customer service skills
• Energetic, friendly, cheerful attitude
• Intermediate computer knowledge
• Front Desk/Office or related experience
• Available to work weekends, evening, and holidays

Responsibilities

• Being friendly and helpful with guests while answering questions
• Checking guests in and out of the hotels
• Taking ownership of the guest’s entire stay at Blue Mountain Resort
• Resolving service challenges to a happy outcome

Benefits

• Complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
• Save on meals across resort restaurants and cafés, including Starbucks.
• Exclusive discounts at all Blue Mountain-owned retail stores.
• Inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
• Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.
• Free direct to lift access to over 14 iconic ski resorts across Canada and the US.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed