Front Desk Representative - Physician Clinics Admin

Lifepoint Health • Hot Springs, AR

5d • Onsite

About The Position

The Front Desk Representative's goal is to provide superior customer service to both patients and other staff members. This role involves greeting patients, managing the check-in/check-out process, and ensuring all necessary demographic, billing, and clinical information is accurately entered into the registration system. The representative will also collect patient payments and perform other duties as assigned.

Requirements

• High school diploma or equivalent
• Critical thinking skills, decisive judgment and the ability to work with minimal supervision
• Ability to work in a stressful environment and take appropriate action
• Familiarity with the use of Microsoft Office Suite
• Ability to utilize practice management, EMR, and Clockwise software accurately and efficiently
• Professional appearance and manner

Nice To Haves

• Knowledge of insurance/medical terms and policies

Responsibilities

• Greet patients and handle check-in/check-out process, including use of Clockwise system
• Obtain and enter all necessary demographic, billing, and clinical information in the registration system with timeliness and accuracy
• Collect patient payments
• Other duties as assigned

Benefits

• Health (Medical, Dental, Vision) Benefits for full-time employees
• 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Short-term and Long-term disability 100% paid for by the company
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Loan repayment, tuition reimbursement and scholarship opportunities for qualified candidates
• Professional development opportunities, apprenticeship programs, and certification assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED