Medical Assistant/Front Desk Admin

CENTRAL OUTREACH WELLNESS CENTER LLC•Erie, PA

6d•$20 - $25•Onsite

About The Position

The role of the medical assistant/front desk admin is to assist providers in implementing patient care and provide patient-centered and culturally competent care at Central Outreach Wellness Center.

Requirements

Should be aware the Medical Assistant is one of the first impressions to each patient.
Need to make sure each patient is comfortable with their care.
Need to be culturally competent while working, including being gender sensitive and pronoun aware.
Be able to work with a team of medical assistants, providers, and administrative staff.
Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records
Experience with patient centered care
Punctuality and impeccable attendance
Strong communication skills with both professionals and patients from all demographics
Non-judgmental approach to patient care
Technical skills with required office equipment
Patience and great attention to detail
Completely understand the healthcare privacy laws as outlined in HIPAA
LGBTQ+ cultural competency
Ability to work collaboratively in team-based care
Ability to adapt to a work environment that is constantly changing and not always structured
Ability to work in a fast paced and, at times, excited atmosphere
Maintain a professional attitude and demeanor
Ability to multi-task

Responsibilities

Chart short description of each visit for Provider, or MA visit
Obtain Vitals including height, weight, BP, pain level, pulse, and respiratory rate
Obtain Labs as ordered, and properly label samples with first initial, last name and birthdate as confirmed with patient
Collect samples including urine, throat swab, and rectal swab as ordered.
Properly log patient information into EKG, and perform EKG successfully
Administer and properly chart for vaccines under the guidance of providers, and bill for patient vaccines in EMR system properly.
Properly chart any given medications in the chief complaint with proper dosage, concentration, administration route and site.
Assist providers with any medical task as requested
Disinfect exam rooms between patient visits.
Stock all bathrooms and exam rooms with gloves, appointment slips, etc.
Properly dispose of sharps and bio-hazardous materials, maintain safe environment
Answering phones and routing the caller to where they need to go.
Greet and register incoming patients for their upcoming appointment
Verify demographic and insurance information is current and active
Maintain the waiting area, keeping it clean and refreshments well stocked
Answer incoming calls and address any scheduling needs
Prepare charts and intake material for clinical staff documentation
Maintain patient chart material and documents
Faxing and mailing necessary documents for clinical staff and patients as needed
Manage the flow of all incoming traffic and direct accordingly
Coordinate with HR and clinical staff to ensure compliance and efficiency with current policies
Delegate clerical duties within the administrative staff to maximize productivity
Manage emails, letters, packages, phone calls and other forms of correspondence throughout the office
Track and maintain inventory for office supplies and refreshment counter
Assist medical staff with any administrative tasks
Schedule educational dinners and lunches for provider continuing drug education