Front Desk Representative

The Xtreme Group • Opa-Locka, FL

1d • Onsite

About The Position

We are seeking a friendly, professional, and organized Front Desk Representative to serve as the first point of contact for employees, contractors, visitors, and guests at our main entrance. The ideal candidate will have a welcoming personality, excellent communication skills, and the ability to manage multiple administrative responsibilities in a fast-paced environment. As the “face” of the company, the Front Desk Representative is responsible for creating a positive first impression while providing excellent customer service and administrative support.

Requirements

• Previous experience as a Front Desk Representative, Receptionist, Administrative Assistant, or similar position.
• Familiarity with office equipment, including printers, scanners, fax machines, and other office equipment.
• Knowledge of office administration and basic bookkeeping.
• Bilingual in English and Spanish, both oral and written.
• Proficiency in Microsoft Office, particularly Word and Excel.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Excellent problem-solving skills.
• Strong customer service orientation.
• High School Diploma or equivalent required; additional qualifications are a plus.

Nice To Haves

• Teamwork and collaboration.
• Excellent communication skills.
• Strong organizational skills.
• Attention to detail.
• Problem-solving abilities.
• Positive and professional attitude.
• Perseverance and motivation.
• Ability to work independently and as part of a team.

Responsibilities

• Maintain the front desk area clean, organized, and presentable.
• Greet and welcome employees, contractors, visitors, and guests.
• Answer questions and address complaints or concerns professionally.
• Answer incoming calls, redirect calls, and take accurate messages.
• Receive and distribute letters, packages, and other deliveries.
• Prepare outgoing mail and packages.
• Review, sort, and forward incoming emails as needed.
• Create employee and representative identification badges.
• Maintain accurate employee uniform records.
• Monitor office supplies and place orders when necessary.
• Maintain updated records, files, and documentation.
• Provide clerical and administrative support to the Human Resources team.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED