Front Desk Registration - Marshall Orthopaedics
Marshall Health•Teays Valley, WV
•Onsite
About The Position
This role involves greeting and registering patients, managing communications, scheduling appointments, collecting payments, and assisting with patient inquiries and record management in a medical office setting.
Requirements
- High school graduate or GED
- Six months work experience in a medical office setting.
Nice To Haves
- Knowledge of medical terminology
- Word processing and computer experience desirable
- Candidates who present themselves in a professional manner, both in person and on the telephone are preferred.
Responsibilities
- Greets and registers all incoming patients professionally.
- Handles incoming and outgoing communications concisely and in a pleasant manner.
- Answers telephone promptly, courteously using good telephone etiquette taking complete messages, providing adequate information and routing callers properly.
- Schedules patient appointments for all physicians confirming the appointment one-day prior.
- Obtains complete and accurate demographic and insurance information for each patient.
- Collects on patient accounts and/or co-payments as indicated, maintaining accurate accounting of the petty cash fund daily and adequate change to facilitate payments.
- Responds to patient inquiries with regard to basic insurance or billing questions or provide a referral to appropriate staff member.
- Restocks and maintains assigned work station and equipment in a neat and orderly fashion.
- Facilitates location of records, reports or other significant information or request by the physicians.
- Performs other duties as assigned or requested.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
