Part Time Front Desk Assistant- Eastway Regional Recreation Center (19hr/week)
About The Position
Mecklenburg County Park & Recreation is hiring a part-time Front Desk Recreation Assistant at Eastway Regional Recreation Center. The role supports front desk operations, promotes and enrolls members, communicates facility policies, gives facility tours, and provides customer service. The assistant may also help with recreation activities and special events. The schedule varies and totals 19 hours per week; it may include daytime hours, evenings, weekends, and holidays based on business and facility needs. Applicants may also be considered for similar roles at other Park and Recreation locations if they meet the minimum qualifications. The department provides recreational amenities, programs, events, and facilities for Mecklenburg County residents, and manages more than 21,000 acres and over 230 parks, nature preserves, greenways, and facilities. The position contributes to these community services through customer assistance, program and rental registration, safety support, facility upkeep, and recreational programming.
Requirements
- High school diploma or equivalent; relevant education and experience may be combined.
- Valid North Carolina or South Carolina driver’s license and County Driving Privileges.
- CPR/First Aid certification.
- General knowledge of computer applications, including Microsoft Office Suite.
- Knowledge of recreational programming and instruction.
- Skills in applying classroom knowledge through hands-on activities; developing and enforcing classroom rules and safety procedures; managing multiple tasks concurrently; and organizing and presenting demonstrations in an area of specialization.
- Abilities in adaptability, applied learning, building trust, communication, customer focus, initiating action, and safety awareness.
Nice To Haves
- Commitment to delivering exceptional customer service experiences for all visitors.
Responsibilities
- Provide customer service and handle funds for recreation center or park facility patrons through telephone, email, website, social media, and in-person interactions, including inquiries about programs, daily use, and rentals.
- Ensure participant and spectator safety and administer first aid when necessary.
- Enforce rules and regulations.
- Collect fees and take registrations for recreational programs and facility rentals.
- Assist with light maintenance of facilities and recreational areas.
- Assist with recreational programs for all ages.
- Handle public inquiries and complaints.
- Assist with special events and field trips.
- Promote and enroll memberships, communicate facility policies, and give tours of the facility.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
